Effective October 16, 2026
HandyTrack Privacy Policy
This policy explains what information the HandyTrack mobile app collects, how we use it, and the choices you have. On iOS the app is published as Crewvia; this policy covers both.
Information you give us
- Account details — your name, email address, and password (stored only as a secure hash). Optionally a phone number and profile photo.
- Ledger data — the handymen you add (name, phone number, trade, area, notes, photo) and the advances, expenses, notes, projects, material purchases, stores, and reminders you record.
- Attachments — photos and PDF receipts you choose to attach, and CSV files you import.
- Team members — the name and email address of any admin or staff user you invite to your account.
- Ask AI conversations — the questions you ask and the answers you receive, saved so you can return to them.
Device permissions
The app only asks for these when you use the feature that needs them, and you can turn them off at any time in your device settings.
- Microphone and speech recognition — to turn what you say into ledger entries. On iOS, speech may be processed by Apple's speech recognition service.
- Camera and photo library — to take or choose photos of handymen and receipts.
- Face ID — to unlock the app. Face ID is handled entirely by your device; we never receive your biometric data.
- Notifications — to show the reminders you schedule. Reminders are scheduled on your device.
How we use your information
- To provide the app: store your ledger, calculate balances, generate reports, and sync your data across your devices and team members.
- To sign you in and keep your account secure.
- To power voice entry and Ask AI, as described below.
- To respond to you when you contact us for support.
We do not sell your information, show you ads, or track you across other companies' apps and websites. The app contains no third-party analytics or advertising SDKs.
AI features
When you use voice entry or Ask AI, the relevant content is sent to AI services that process it on our behalf and return a result:
- Voice entry — your transcribed speech (and, for live voice conversations, the audio itself) is processed by Microsoft Azure OpenAI Service to identify the handyman, amount, and entry type.
- Ask AI — your question, and the ledger figures needed to answer it, are processed by Groq or Microsoft Azure OpenAI Service.
These providers process this content only to return a result to the app; under their API terms, they do not use it to train their models.
Where your data is stored
Your account and ledger data are stored in a PostgreSQL database, and your attachments on our servers, both hosted on Microsoft Azure in the United States. Data is sent between the app and our servers over encrypted HTTPS connections. Your sign-in token is kept on your device.
Google Drive backup
If you choose to back up to Google Drive, the app asks you to sign in with Google and requests access only to files the app itself creates (the drive.file permission). Your CSV backups are saved in your own Google Drive; we cannot see your other Drive files. You can revoke this access at any time from your Google Account settings.
Sharing
We share your information only:
- with the service providers listed above (Microsoft Azure, Groq, Google for Drive backup, and Apple for iOS speech recognition), only as needed to run the app;
- with the team members you invite to your account, who can see that account's ledger;
- when you choose to share something yourself, for example exporting a CSV or sending an entry over WhatsApp;
- if required by law, or to protect the rights, safety, and security of our users and our service.
Keeping and deleting your data
We keep your data for as long as your account is active. You can delete individual handymen, entries, attachments, reminders, and Ask AI conversations in the app at any time.
To delete your account and all of its data, email us at contacts@fusiondatagenix.tech from the email address on your account. We will delete your account, ledger, attachments, and team members, and confirm by email.
Your rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal information, or to object to how we use it. You can view and edit most of your information in the app and export your ledger as CSV. For anything else, contact us and we will respond within 30 days.
Children
HandyTrack is a business tool and is not intended for children under 13. We do not knowingly collect information from children.
Changes to this policy
If we change this policy, we will update the effective date above and, for significant changes, let you know in the app.
Contact us
Questions about this policy or your data? Email contacts@fusiondatagenix.tech or call +1 (224) 772-3760.